AI Sentiment Analysis

Help Your Customers Leave Better Reviews—Without the Friction

What Is AI Sentiment Analysis?

Our system uses advanced AI-powered sentiment analysis to automatically detect the emotional tone of every review—positive, neutral, or negative—and extract insights from the language your customers use.

Individual Review Sentiment
Each review is analyzed for tone, emotion, and keywords—so you know exactly how a customer felt, even if they didn’t say it outright.
Summary of Overall Sentiment
Our AI generates a high-level summary that reflects the collective voice of your customers. Instantly see whether overall sentiment is improving, declining, or stable.
Identify Areas to Improve
Spot common negative themes, recurring complaints, and weak points in your service. Use that data to fix what matters.
Highlight What’s Working
Learn what customers consistently praise, so you can double down on your strengths.
Capterra

Love By Thousands
of Businesses Worldwide

Joe Lawrence
Human Resources Director, Business Credit

Fantastic user interface. Works really well. Even email deliverability was good. Provides great SMS and Email invitation to individual Customers. I did like that.

BEFORE
12
reviews
AFTER
72
reviews
Justin Dong
Owner, Managing Director, DSolar

I love being able to showcase our awesome reviews on our website. I can easily get reviews after a customer uses us where before it was like pulling teeth. The ease of use of GiveMe5 is amazing.

BEFORE
63
reviews
AFTER
313
reviews
Vireshwar Joshi
Owner, CEO, The Bag Studio

Love how you can set it and ignore it, and it will consistently perform its function month after month, year after year. Facilitates all of our property managers' access to and ability to respond to reviews.

BEFORE
221
reviews
AFTER
1180
reviews
Capterra - Shortlist - 2025GetApp - cateogyr Leaders - 2025Software Advise - Front Runners - 2025
GiveMe5.ai

Unlock the Power of Reviews

Schedule a demo with one of our experts to see how we boost reputation and drive growth.