Real answers. Reviews on top.
Build NPS, CSAT, and post-service surveys for every location. Smart routing sends your happiest customers to public reviews and quietly captures the why from everyone else.
NPS · CSAT · post-service · any question you need
What customers rate, by category
328 responses · 4.5★ avg · 5 locations
AI insight. Field upkeep is dragging scores, flagged in 23 comments.
One builder. Every kind of feedback.
From the first question to the public review, AI Surveys runs the whole loop, build it once, brand it for every location, route every answer, and see exactly what's driving your scores.
Build any survey, question by question
A drag-and-drop builder with single-select, multi-select, rating, and free-text questions, plus four rating styles: 1–5 stars, 0–10 NPS, emoji faces, or like/dislike. Designed for NPS, CSAT, post-service, or anything you need to ask.
Your brand, every screen, every location
Run one survey across every location with a built-in location picker. Pick from Typeform-style slides, glassmorphism, or classic layouts, and override colors, logos, and fonts so the survey looks like part of your product.
Capture the why behind every score
Ask category-level ratings and auto-trigger free-text prompts on low scores, so the reasons land in your dashboard, not on Google. Personalize every question with merge tags that resolve at runtime.
Turn happy customers into public reviews
Set a score threshold and AI Surveys routes respondents automatically: promoters are offered Google, Facebook, or any connected platform (with an AI assist to draft a review in seconds) while lower scorers stay private.
Know what's driving every score
Track responses, completion, and average score over time, break results down by question, category, and location, and read every comment in one place, so you act on data, not guesswork.
A real survey builder, built for answers, not just ratings.
Write any question, pick from four rating styles, and set a score threshold that routes happy customers to your public review profiles while lower scorers move into private follow-up categories you’ve built. Run NPS one week, CSAT the next, a post-service check-in after that, all from the same builder, in your brand, across every location.
- Drag-and-drop builder
- Smart score routing
- Public reviews on top